Ideal for essential support and system monitoring. Includes:​​​​​​​​​​

​

• Free telephone support (weekdays, 09:00–18:00)

• Access to a digital portal for real-time monitoring and assistance

• Remote troubleshooting of error codes via phone or portal

• On-site assistance for system configuration

Enhanced support and preventive maintenance. Includes everything in BASIC, plus:​​​​​​​​

​

• On-site service visit every two year

• Inspection of cabling between inverter and solar panels

• Testing and inspection of both AC and DC breakers

• RCD (Residual Current Device) functionality test

• Visual inspection for external damage to solar panels

• Check for abnormal wear or damage to system components

• Inspection of penetrations and fixings for proper sealing

• Scheduling of necessary troubleshooting or service actions

• Software updates for all system devices

• Full system cleaning every two years

Comprehensive monitoring and professional-grade maintenance. Includes everything in STANDARD and BASIC, plus: ​​​

​​​​​​

• Temperature measurements at junction points under solar load

• Temperature testing of connectors during high solar irradiation

• Thermal inspection of solar panels to detect potential hotspots

• In-depth inspection of DC cabling between inverter and panels

• Assessment of panel fixings and signs of corrosion

• Inspection of load break switch and circuit breakers

• Monitoring of system operating values: voltage and frequency

• Full system cleaning once a year